By Cliff Purington
Either a awesome tale and a pragmatic handbook, "Built to benefit" unearths how change-averse aerospace huge Rockwell Collins reinvented its worker improvement courses to turn into a paragon of organizational studying. step-by-step, the authors take the reader via each one section of layout and implementation, with concrete examples of the way it labored at Rockwell, and the instruments to use the procedures in any corporation.
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Extra resources for Built to Learn: The Inside Story of How Rockwell Collins Became a True Learning Organization
As you gather internal data, look outside to see what customers think of your efforts and how the competition is doing things differently. This perspective will give you valuable insight into shortcom- Step 2: Conduct the Organizational Assessment 33 ings that you cannot possibly see when you are immersed in the existing corporate culture. Every time we assess a company, we talk to outsiders to get their opinions, and the data often contradicts management’s opinion of itself. For example, when The Performance Engineering Group was hired by a building-materials company to determine why it consistently placed third among its competition, management saw the company as the best in the business and assumed that the problem lay with their sales and marketing efforts.
30. Leadership efforts in this organization result in success. 31. My job offers me the opportunity to grow as a person. 32. Internal operations run smoothly. 33. I understand the priorities of this organization very well. 34. Most employees don’t try to protect their turf at the expense of achieving this organization’s goals. 35. The policies and procedures of this organization help me get my work done well. 36. I understand the priorities of my work unit well. 37. ). 38. I know what my opportunities are for growth.
We estimate it will take about thirty minutes to complete. You may use up to one hour of your work day. When you have completed your survey, please mail it in the postage-paid envelope no later than Friday, March 1. Thank you for taking the time to complete this survey. Your involvement is an important part of the Continuous Improvement Process. Step 2: Conduct the Organizational Assessment 47 City of Utopia: Organizational Diagnosis Questionnaire 1. I have worked for the City of Utopia for (check one): __ Less than 2 years __ 2 years to 5 years __ 11 years to 15 years __ 16 years to 20 years __ 6 years to 10 years __ 21 or more years 2.