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Download e-book for iPad: Business Process Management: Strategic Integration In A by Margaret May

By Margaret May

This present day, an increasing number of organisations are spotting the possibilities that net expertise can provide. they're utilizing web power to increase their enterprise strategies past the normal obstacles in their businesses. through the use of net criteria, prone and functions, agencies are elimination handbook task from their company methods, and are without delay linking with their consumers, providers and their companions, at any place they're. the consequent integration of the enterprise group is remodeling the constitution and the tradition of companies, really in non-core parts similar to finance.

Business strategy administration: Integration in a web-enabled atmosphere offers you a realistic briefing and explains what a web-enabled association seems like and what's required to construct and deal with the required end-to-end approaches. Discussing either the know-how and the hot practices, it deals functional information on find out how to study your present enterprise strategies, tips to re-engineer them and winning implementation, in addition to the function of finance.

Essential interpreting for senior executives, this briefing offers you an intensive realizing of the possibilities and merits, explaining how web-enabled company methods can rework the way in which your company operates. absolutely illustrated with cutting edge examples from Cisco and Dell, plus unique case reports together with e-procurement at Unilever and profitable ERP implementation at RNLI.

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Extra resources for Business Process Management: Strategic Integration In A Web-enabled Environment

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Lessons learned from early adopters of e-commerce show that new skills are needed but these do not need to be separated from the rest of the business. Ford’s ConsumerConnect and e-GM have both now been integrated into the mainstream businesses. There needs to be cohesion between business processes and new technology. There is no doubt that organizations involved in B2C marketing must have the ability to know that the item being ordered is in stock and can be delivered in a short timescale. Even for those organizations without the pressures brought by selling over the Web, this ability is very attractive, particularly when it brings with it massive processing cost reductions, improved productivity and satisfied customers.

According to CFO Europe,5 companies aiming to bring value to technology investments need: centralization to provide greater control and a helicopter view of an entire suite of IT investments; a consistent methodology to increase objectivity and measurability during the appraisal process; realistic assumptions to offer credible analysis covering a precise timeframe; risk-adjusted calculations to quantify how costs and benefits will affect return on investment (ROI); accountability to identify who is responsible for which benefit and cost in every IT investment; benchmarks and metrics to assess a project from the perspective of both the IT department and the end user; a CFO–CIO partnership to increase the alignment of technology spending with business strategies.

Com’. Dell first started using the Internet to serve customers in the late 1980s, allowing the downloading of technical support drivers and information. It started selling systems over the Web, which accounts for 50 per cent of orders worth over $10 million a day, in 1995 and now spans 27 European countries in 18 languages and includes: real-time online order status tracking; online ordering allowing 30,000 order configurations; technical support information with troubleshooting guides. com’, which is unique to each customer containing all aspects of the relationship including pricing, catalogue and reports.

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